Useful Information
Useful Information
Avoiding an Accident
- Ensure that your vehicle is well maintained, this includes tyres
- Be aware of your following distance and adjust it relative to the speed that you are travelling
- Observe road conditions and be cautious of obstacles on the road
- Don’t try to multi-task while behind the wheel, focus on driving
- Don’t talk on your cell phone while driving, if you need to take a call behind the wheel use a hands free car kit or similar device so that you have two hands on the wheel
- Get organised before departing for your destination: Program your GPS, plug in your hands free or activate your car kit and put in a CD before you start driving
- Pay attention to special signage like those for road works, particularly on roads that you travel often
- Know your vehicles limits in terms of speed and handling
- Never drink and drive
- Obey the rules of the road
- Drive with your headlights on to increase visibility, particularly outside of urban areas
- Rest often during long journeys to avoid fatigue
In the event of a motor vehicle accident
The high density of vehicles on South Africa’s roads combined with other factors like damaged road surfaces and un-roadworthy vehicles mean that road accidents are very common.
If you are involved in a motor accident we suggest that you follow the following procedure:
- Stop your vehicle immediately. Summon an ambulance if there have been any injuries. Call the Police.
- Observe legal requirements for the removal of the vehicles from the scene of the accident:
- If any person has been injured or killed no vehicle involved in the accident may be removed until a police officer authorises its removal.
- In cases where a vehicle completely obstructs the roadway, it may be removed after its position has been clearly marked on the road surface.
- If you are certain no death or injury has been caused you must move your vehicle out of harm’s way to avoid traffic congestion or further accidents.
- Give your particulars to the other party and in addition you must obtain their particulars in return.
- Should your vehicle be un-drivable please contact us for assistance with towing your vehicle: 082 652 4791.
- Report the accident to the police as soon as possible within 24 hours, you will need to obtain written acknowledgement of the report (case number) from the police.
- Report the accident to your insurance company/broker as soon as possible.
For further information in relation to Road Safety, visit the below links:
Emergency Numbers
Emergency Numbers
CELL PHONE CUSTOMER CARE | |
Reflex 24/7 Assistance | 082 652 4791 |
Emergency Services | 112 (from your cellphone) |
Netcare 911 | 010 209 8911 |
ER Emergency | 084 124 |
Ambulance | 10177 |
South African Police | 10111 |
City of Johannesburg Emergency Connect | 011 375 5911 |
Useful Contact Numbers
AMBULANCE & FIRE | |
Johannesburg Central | 011 375 5911 |
Boksburg | 011 894 7333 |
Bedfordview | 011 458 3000 |
Midrand | 011 375 5911 |
Randburg | 011 375 5911 |
Roodepoort | 011 375 5911 |
Sandton | 011 375 5911 |
Ambulance and fire headquarters
(non-emergency, office hours only) |
011 472 1599 |
St John's Ambulance | 011 403 4227/ 2346 |
For more contact numbers please click here
Tools to Enhance the Road
Tools to Enhance Road Use
The AA's calculator and tools offer you a comprehensive collection of data designed for the road user.
Visit www.aa.co.za/calculator